Claudio Nguyen

Q: Available Gigabytes has changed for some reason...

https://gyazo.com/b8cfc6a886b257d96c6da493cab8ab26

In the past, I remember itunes saying that I had completely ran out of space and that the "Apps" section of this showed that it clearly took up more than 50% of it. Now I check back, my maximum storage capacity is still at 12 gigabytes, nothing in my phone has changed whatsoever and it shows that Apps are hardly taking up any space and that Documents & Data are taking up the largest space. Does anyone know why this is? Also, bonus question: Why does Syncing take up space in the storage? - Thanks

iPhone 5, iOS 9.3.1, Yes

Posted on May 11, 2016 6:10 PM

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Q: Available Gigabytes has changed for some reason...

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  • by alex_h1,Solvedanswer

    alex_h1 alex_h1 May 13, 2016 2:57 PM in response to Claudio Nguyen
    Community Specialists
    May 13, 2016 2:57 PM in response to Claudio Nguyen

    Hello Claudio,

    Thanks for using Apple Support Communities.

     

    To help find out what specifically is taking up the storage space on your iPhone, I suggest that you use the instructions below.  As to your second question, whenever you sync content to your iPhone, it then has to take up space to store it.

     

    Use your iOS device to check its storage

    Tap Settings > General > Storage & iCloud Usage > Manage Storage. 

    You'll see a list of your apps, and how much storage each one uses. Tap an app for more detailed information about its usage.

     

    Depending on the app, you might be able to delete some of its content, or delete the app and all of its content. If your device is almost full, or you get a Storage Almost Full alert, remove some less-used content.

    Check your storage on your iPhone, iPad, and iPod touch

     

    Have a good one.