all emails were disappeared from my hotmail account

All emails were disappeared from my email account.

Does anyone know how to solve the problem?

Thanks,

NS

MacBook Air, OS X El Capitan (10.11.4)

Posted on May 11, 2016 8:38 PM

Reply
2 replies

May 13, 2016 7:08 AM in response to naoyohs

Hi naoyohs,


Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your email. I'm a bit unclear on the exact nature and scope of the issue you are describing (for example, if the emails are also missing if you access your Hotmail account via the web), but if you are having issues with Mail on your MacBook Air, you may find the troubleshooting steps outlined in the following article helpful (the article is aimed at sending and receiving mail, but also applies in cases where you may not be seeing your mail at all):


If you can’t send or receive email on your Mac - Apple Support


Regards

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all emails were disappeared from my hotmail account

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