HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Helpful answers
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May 11, 2016 11:27 PM in response to zybert67by Carolyn Samit,Only the iPod 5G model can run iOS 7.
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May 11, 2016 11:27 PM in response to zybert67by thunderzzz,Hi. Sorry but is it not possible. The latest possible version is 6.1.6.
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May 12, 2016 1:40 AM in response to zybert67by zybert67,hi me again..how to unlock passcode in iphone4 w/out rebooting
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May 12, 2016 1:44 AM in response to zybert67by thunderzzz,You mean how to change the passcode in case you forgot it?
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May 12, 2016 1:51 AM in response to zybert67by lllaass,Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
https://support.apple.com/en-us/HT203977
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode
https://support.apple.com/en-us/HT201263if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/
For how to restore:
iTunes: Restoring iOS software
https://support.apple.com/en-us/HT201252To restore from backup see:
Restore your device from an iCloud or iTunes backup - Apple Support
https://support.apple.com/en-us/HT204184
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
https://support.apple.com/en-us/HT201272
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
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