updated to icloud 5.2 now photo stream to my PC won't work

I updated to I cloud 5.2 now my iPhone photo stream won't upload to my windows 10 pc

same problem happened when I upgraded to 5.1 but can't remember how I sorted it any

idea's ?

Posted on May 12, 2016 6:05 AM

Reply
11 replies

May 13, 2016 1:41 PM in response to andyb1963

Hi andyb1963,


Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues with iCloud on your Windows machine. I'm a bit unclear on your exact configuration, but if you are having issues with iCloud Photos or iCloud Photo Library, you may find the information and troubleshooting steps outlined in the following article helpful:


Get help using iCloud Photos on your Windows PC - Apple Support

Set up and use iCloud Photo Library on your Windows PC - Apple Support

Get help with iCloud Photo Library for your Windows PC - Apple Support


Regards

May 14, 2016 9:55 AM in response to brenden dv

Hi

Thanks for your reply I just have a Windows 10 Laptop that my I phone's photo's were uploading to via photo stream automatically

everything was fine until I updated iCloud from 5.1 to 5.2 and it stopped uploading straight away. I have turned my photo stream on my phone on &

off a few times even left it off for a couple of days but it still won't upload.

May 18, 2016 2:12 PM in response to andyb1963

Hi andyb1963,


Thanks again for using the Apple Support Communities; I'm sorry to hear you are still having this issue. If you have gone through the above linked articles completely without reaching a resolution or a direction for further troubleshooting, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action


Regards

Jul 1, 2016 1:50 PM in response to andyb1963

I had the same problem. On 5.1 photostream worked fine, after upgrading to 5.2 is stopped working.


Error in %APPDATA%\Apple Computer\Logs\aslxxx.log :


Failed getting master key: The operation couldn’t be completed. (OSStatus error -25300 - Failed finding service MasterKey)


Had this on 2 different machines, removed the installation and %APPDATA%\Apple Computer directories, reinstalled 5.2 but to no avail.


I ended up removing 5.2 and reinstalling 5.1 again (you can still find 5.1 and older versions here : http://icloud.software.informer.com/download/ )

Oct 30, 2016 10:56 PM in response to sverzijl

Mine is iCloud 6.0.1 running on Windows 10. It stopped downloading photos to my photo stream "xxx\iCloud Photos\Downloads" folder. The last time worked is about 3 weeks ago as I see some photo with that date time stamp, but I cannot remember if I had to remove it first and then reinstall iCloud to make it work. I didn't check iCloud Photo Library as I don't want blow up my iCloud space.


Upload works, when I put some photos into the Uploads folder, I can see it from my iPhone.

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updated to icloud 5.2 now photo stream to my PC won't work

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