gazzario1971
Level 1 (9 points)
iWork

Q: Keynote: 14 second delays before transitions when playing

Hi,

 

I'm putting together a Keynote presentation for an event. When testing/playing back the file, I'm getting a huge 14 second delay before transitions between slides occur. The timer stops, and then continues, together with the presentation playing, 14 seconds later. I've viewed the same presentation on a colleague's iMac and the presentation is seamless - no delay (unless specified by me of course!). I use Keynote a lot, so I'm confident that these delays are not of my own making.

 

I'm using an iMac (Retina 5K, 27-inch, Late 2015), with a 3.2 GHz Intel Core i5 processor and 8GB 1867 MHz DDR3 memory.

Keynote version is 6.6.2

Both Keynote and the system software is fully up to date (I updated everything in the hope this would fix the issue).

 

Any suggestions/solutions would be most welcome as I'm pretty flummoxed.

 

Thanks

Gareth

iMac with Retina 5K display, OS X El Capitan (10.11.4)

Posted on May 12, 2016 8:44 AM

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gazzario1971

Q: Keynote: 14 second delays before transitions when playing

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  • by gazzario1971,

    gazzario1971 gazzario1971 May 12, 2016 9:05 AM in response to gazzario1971
    Level 1 (9 points)
    iWork
    May 12, 2016 9:05 AM in response to gazzario1971

    I'm going to respond to my own question, just in case anyone else does have the same issue; I forgot to mention I'm using a dual display set-up - my second monitor being a HD 24" Benq. I've noticed that when I have the Navigator on the Benq and playback on the iMac monitor, I get the delay, but when I swap them so that the Navigator is on the iMac and the presentation playback on the Benq, I don't get the problem.

     

    This would seem to be a bug. Has anyone else experience this?

  • by Gary Scotland,

    Gary Scotland Gary Scotland May 14, 2016 4:03 AM in response to gazzario1971
    Level 6 (14,543 points)
    Desktops
    May 14, 2016 4:03 AM in response to gazzario1971

    Does this problem occur if you:

     

    • disconnect the Benq and Play > Rehearse Slideshow
    • disconnect the Benq and Play > Play Slideshow
    • use a different external display instead of the Benq