iphone 5
Hello
I bought an iPhone 5 online and the product is stuck ... can you help me ???
iPhone 5, iOS 9.3
Hello
I bought an iPhone 5 online and the product is stuck ... can you help me ???
iPhone 5, iOS 9.3
Please clarify "stuck"
You are most likely referring to the activation lock
Find My iPhone Activation Lock - Apple Support
Turn off Find My iPhone Activation Lock - Apple Support
That is an anti theft device and cannot be removed without the prior owner's consent and co operation
Contact the prior owner and have them remove the lock per this article
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
If they cannot or will not - return the phone as it is of no use to you
Make purchases phone is on eBay .
The phone starts but I ask appel account and was told to buy it so that it does not account
The owner told me that it is unlocked and now I no longer answer the phone 😟
If you bought it on E Bay - you may have buyer protection especially if the owner told you it was unlocked
Talk to E Bay customer service - hopefully you will get your money back
Next time you want to buy a second hand phone - please ask for the IMEI in advance and check it here first - the seller if legitimate - should not have a problem with that request
iphone 5