Im trying to call the store and im being directed to apple care telephone support
iPad (4th gen) Wi-Fi + Cellular, iOS 9.3.1
ok. That's nice. do you have a question? What does your post have to do with troubleshooting a technical issue with your iPad...which is the focus of this forum????
You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple.
question to you, do you enjoy being pompous and codisending,
THank you, I live in Ireland and I bought an apple refurb iPad 4 128gb cellular that was made for us market, a friend brought my device with her home to New York and I need to speak with the manager RICHIE, when I call the store I just apple care not the guys in the shop,
we don't have apple stores in Ireland, thank you
See if your friend can get a number from Richie to call him at. Each store in the US has its own phone number but the calls go to Apple Support to start with, depending on what number you happen to call. This person should be able to help you more than we could here. This is a user to user support forum, not Apple.
Thanks Chris. Richie gave my friend the unique direct line store number? It automatically directs the public to Apple care. Only Apple staff can access direct access to Apple staff in other store. It is a way of reducing staff in store to spend time answering questions over the phone. Thats Apple care's job - phone support. It is very frustrating. My technical question is, does anyone know how to bypass apple care and speak to a staff member in any store?
Thank you...
Just ask Applecare to be transferred to the store.
I cant call the store
