Q: my mac has a virus
my mac has a virus t is restarting about 4 times when it opened it become slower and mackeeper malware appeared to me many times but i didn't download it it always say to me dictionary is unavailable and many other apps not only dictionary
MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.4)
Posted on May 13, 2016 2:05 AM
• Stop pop-up ads in Safari - Apple Support
You should be able to isolate the browser (quit browser, restart it per instructions)
and see about removing the items that are making you think there is a virus...
• Try safe mode if your Mac doesn't finish starting up - Apple Support
Also IF there was a popup and fake a phone number on your screen, DO NOT call it.
Phony "tech support" / "ransomware" popups and web pages
Some users had good results in removing adware with the information in above links.
Others not so much. Others suggest they had some useful outcome by using the
free adware removal product, formerly known as AdwareMedic. You can read about
it from the maker's site: http://www.adwaremedic.com/index.php (malwarebytes)
There's also another free utility that generates a report, that now says it can remove
various adware, from the Etrecheck maker site: http://etrecheck.com/#about
In the long run, it's best to learn how to avoid troublesome web sites, software sites,
and those where a package can be downloaded that says it may be photoshop but
it isn't; some of those high end software shared online are chock-full-of-junk.
More manual methods of removing adware and malware-like contaminants, are
available; there is a learning curve. See reference information from TheSafeMac:
• Tech Guides (Malware, Adware, Performance) -- from TheSafeMac.
http://www.thesafemac.com/tech-guides/
And yet, your computer is unlikely to actually have a virus.
Good luck & happy computing!
Posted on May 13, 2016 2:30 AM