gjblizzard
Level 1 (4 points)
Quicktime

Q: .MOV files won't play, show 00:00 duration

I'm in the process of upgrading my household's network storage, and I've found a significant amount of video files that are now unplayable. They are all .mov and show a 00:00 playtime, even though they should be 2-3 minutes long. I believe all of the videos were shot on an iPhone 4s/5 and imported through iPhoto. I've posted the MediaInfo data from one of the files below.

 

General

Complete name : /Volumes/My Passport/Videos/Home Videos/Not Working/IMG_1299.MOV

Format : MPEG-4

Format profile : QuickTime

Codec ID : qt   2005.03 (qt  )

File size : 377 KiB

Duration : 67ms

Overall bit rate : 46.1 Mbps

Encoded date : UTC 2014-04-16 00:36:48

Tagged date : UTC 2014-04-16 00:36:48

Writing library : Apple QuickTime

Comment : AppleMark

 

Video

ID : 1

Format : JPEG

Codec ID : jpeg

Duration : 67ms

Bit rate : 46.2 Mbps

Width : 1 280 pixels

Height : 720 pixels

Display aspect ratio : 16:9

Frame rate mode : Constant

Frame rate : 15.000 fps

Color space : YUV

Chroma subsampling : 4:2:2

Bit depth : 8 bits

Compression mode : Lossy

Bits/(Pixel*Frame) : 3.339

Stream size : 376 KiB (100%)

Language : English

Encoded date : UTC 2014-04-16 00:36:48

Tagged date : UTC 2014-04-16 00:36:48

 

Any help would be greatly appreciated. Thanks!

MacBook, OS X El Capitan (10.11.4)

Posted on May 13, 2016 5:48 AM

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gjblizzard

Q: .MOV files won't play, show 00:00 duration

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  • Helpful answers

  • by Jon Walker,

    Jon Walker Jon Walker May 13, 2016 6:41 AM in response to gjblizzard
    Level 6 (18,620 points)
    May 13, 2016 6:41 AM in response to gjblizzard

    I'm in the process of upgrading my household's network storage, and I've found a significant amount of video files that are now unplayable. They are all .mov and show a 00:00 playtime, even though they should be 2-3 minutes long. I believe all of the videos were shot on an iPhone 4s/5 and imported through iPhoto. I've posted the MediaInfo data from one of the files below... Any help would be greatly appreciated.

    The data provided indicates the original MP4 data was exported by iPhoto as a single frame JPEG image in an MOV file container. Re-export the source files correctly, duplicate/extract copies, or "drag duplicate" copies of the original source files from the library package if still available.

    SJAUG.png

  • by gjblizzard,

    gjblizzard gjblizzard May 13, 2016 6:45 AM in response to Jon Walker
    Level 1 (4 points)
    Quicktime
    May 13, 2016 6:45 AM in response to Jon Walker

    Thanks for the reply