Cannot move email items from inbox to other folder

iPhone will not move selected email items to other email folders

iPhone 5

Posted on May 13, 2016 6:14 AM

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3 replies

May 13, 2016 6:41 AM in response to JFPnc

Try resetting your Gmail Account. First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen. You may have to look for the Mail pane by scrawling to the left. Then go to Settings > Mail, Contacts, Calendars > locate Gmail and click on the account. On the next page Delete Account. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Then go back to Settings > Mail… and add the account again.

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Cannot move email items from inbox to other folder

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