ipod shuffle works in some computers but not others
Bought a generic ipod shuffle charger. It charges fine. I need to add music but it wont work with windows 8? If works fine with a mac and windows 7. But will not recognize on 8
Bought a generic ipod shuffle charger. It charges fine. I need to add music but it wont work with windows 8? If works fine with a mac and windows 7. But will not recognize on 8
When you say "charger," are you referring to a USB docking cable? If so, it's just a cable. If it works with a Mac and Windows 7 PC, but not a Windows 8 PC, the cause is probably a problem on the computer (that does not recognize the shuffle), not the cable.
On the Windows 8 PC, try this procedure to restart the Apple Mobile Device Service
Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
If that does not help, you may want to completely remove iTunes and related software components. This Apple document lists all components of an iTunes installation, and the precise order to uninstall them
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
Then download and install the latest version of iTunes
I tried all that you suggested and it still didn't work. I unistalled iTunes also. It still wont recognize the cable on windows 8. Any other suggestions?
Thanks
There are four types of iPod shuffle. Which "generation" is your shuffle? This document shows the four types
Identify your iPod model - Apple Support
Also, if you bought this "generic" docking cable online, can you provide a link to the item you bought?
And one more bit of info that may be helpful. When you connect the shuffle to the Windows 8 PC, watch the shuffle's light. Does it blink (at least initially) when connected? Or is it ON and solid (not blinking)? Or does it no come on at all?
It's a 4th generation I would think it would be after 2012 but I don't think its a 2015. Here is the link where I bought it CELL-TECH® 10.5cm Length 2 in1 USB Charger and SYNC Data Cable for Apple iPod Shuffle 3rd / 4th / 5th Generation. I got it from Amazon. I don't see the light coming on either. If I swith the ipod on the light will come on green maybe for 1 second. It only comes on green if I switch the ipod on. If I plug into a mac with it off the light comes on and another computer running windows 7. I lost the cable and bought this as replacement. The original one worked with 8. tthanks
I don't think the link posted properly:
this is the link for the ipod shuffle I have
http://www.amazon.com/Apple-iPod-shuffle-Blue-Generation/dp/B0097BEEIW?ie=UTF8&p sc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00
That cable should work with a 4th gen shuffle. (Just wanted to confirm you do not have a 2nd gen shuffle, or that you bought a USB docking cable that's for 2nd gen shuffle. And you already said this cable and your shuffle work with the other two computers...) So, it must be somehow related to the computer with Windows 8.
I don't see the light coming on either.
If the shuffle's light does not come ON at all when you connect it, the shuffle is probably not getting sufficient power from the USB port. As a test, disconnect all USB devices from the computer. You can leave standard USB keyboard/mouse connected, if used. If the computer is a laptop, connect its power adapter so that it's not running on battery power. Run iTunes and connect shuffle to a direct USB port on the computer, by itself. Try more than one USB port. Is there any difference? Still no light on the shuffle?
Got it! Thanks for all your help. Plugged in the computer. One port didn't work but another one did. I had previously tried all ports but the computer wasn't plugged in. Thanks for your patients and help.
ipod shuffle works in some computers but not others