i for get the pass code of my iphone and the apple ID was not my id so what should i do to get it set up

need to reset the phone

iPhone 5s, iOS 9.2, n/a

Posted on May 13, 2016 3:24 PM

Reply
1 reply

May 13, 2016 3:49 PM in response to issah1046

Two issues


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support



If you are seeing an Apple ID other than your own - that is the activation lock

If you bought the phone second hand - you will need to contact the original owner and have them do this


What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support



If you are the original owner - you need to bring the phone and documents of ownership and proof of identity to an Apple or authorized store and they can help you

Please make a Genius appointment at an Apple Store, or go to another authorized service provider.

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i for get the pass code of my iphone and the apple ID was not my id so what should i do to get it set up

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