When I ring someone I can hear them for I put it on load speaker and they can't hear me out

JaKePARSons 123 wrote:

when I ring someone or one rings me I can bearly hear them so I put it on loud speaker and they can't hear me, when it's on loud speaker people say it sounds like I'm under water ive only had the phone for a month anyone know if it's a hardware problem or software??

Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support