Why all of sudden am I seeing "Verify Email Address Your Apple ID email address must be verified before you can sign in. Verify the address below or choose a different address to use as your Apple ID" when I try to log in to icloud

Hi all - can anyone help with this?


I haven't changed anything and when I try to enter my Apple ID email address it tells me "This email address is already being used as an alternate email address. Remove this email address from your alternate email address and try again".


It is my Apple ID not alternate mail.

Hopefully this all makes sense.

Thanks for your help!

iMac, iOS 9.3.1

Posted on May 13, 2016 3:55 PM

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4 replies

May 13, 2016 4:05 PM in response to kbor6

Lot's of folks are getting messages about updating passwords and such. It seems Apple has been tightening up security. I had to update my Apple ID and then I got messages every time I logged in on other devices to do the same. Went on for weeks, so the system is less than ideal. Just this morning iCloud was asking for authentication again. Unfortunately there's little you can do. If you have an alternate email address, log into iCloud with that. If that doesn't work call Apple Support and let them walk you through it.

Contact - Official Apple Support

May 13, 2016 4:11 PM in response to macjack

When I change the email address in the verification box I then get an email saying

"You recently added xx@xx.com as your new Apple ID. To verify this email address belongs to you, enter the code below in the fields provided on your Apple ID account page"

I don't want to change my Apple ID!

Looks like a phone call to resolve.

Thanks anyway macjack...

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Why all of sudden am I seeing "Verify Email Address Your Apple ID email address must be verified before you can sign in. Verify the address below or choose a different address to use as your Apple ID" when I try to log in to icloud

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