HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
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Helpful answers
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May 14, 2016 6:09 AM in response to bobbymorrow28by kb1951,Follow the article you linked from: https://support.apple.com/en-us/HT204306
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May 14, 2016 6:33 AM in response to bobbymorrow28by elcpu,If you forgot the passcode to unlock, you will have to erase your device. If you have a backup already in iCloud or iTunes you can restore from it. This article explains how: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support