My kik has been "cleaning forever now. Help!

My kik (messaging app) has been "cleaning" for 9 hours now, which usually takes a minute or two, so i cant use it which is frustrating, How can i stop it? Will i be able to use it again? I also tried freeing up space so it could finish quicker but it didnt work.

iPod touch, iOS 9.2

Posted on May 14, 2016 11:50 AM

Reply
12 replies

May 20, 2016 12:09 PM in response to crunchyfrenchfry

You can also try the standard fixes:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

https://support.apple.com/en-us/HT204184

- Restore to factory settings/new iOS device.

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My kik has been "cleaning forever now. Help!

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