What happened to the map?
Find my iPhone used to work well, and still locates my devices. However, the location is not useful because the map is no longer displayed.
How can I get the map back?
User profile for user:
judysings
User level:
Community Specialist
Hi Dennyc,
I understand you are using the Find my iPhone feature and are not seeing the map. The resource below provides some help:
If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:
- It's powered off, the battery has run out, or it’s been more than 24 hours since the last location was sent to Apple (if Send Last Location is turned on). When your device is connected to the Internet, you can see the remaining battery in the upper-right corner of the information pane.
- Your iPad, iPod Touch, or Mac is asleep and not connected to a known Wi-Fi or data network. Wait a few minutes and try again.
- You're in a country where we don't offer this feature. This feature might not be available in your country due to technical limitations or local law.
You can still play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My iPhone. Your device will receive the command after it's turned on and has an Internet connection.
If you contact your wireless service provider to report your device lost or stolen, they might deactivate your SIM card or account. This will turn off your iPhone's service and you won't be able to find, play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My iPhone. However, we'll help you learn how to protect your data.
Your device's last known location is available for one day. If your device is offline or can't connect to Find My iPhone for more than 24 hours, you won't be able to see the last known location.
Take care,
