HT205912: Get help with missing photos

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richardfromlytle
Level 1 (4 points)
Photos for Mac

Q: I just took three photos with iPhone 5.  Only two of the photos now appear on my iMac.  What happened to the third photo?

I just took three photos with my iPhone and only two of the photos were sent to my iMac.  What happened to the third photo?

iMac, iOS 5.0.1, ATT DSL wireless connection

Posted on May 14, 2016 2:58 PM

by LarryHN,Solvedanswer
LarryHN LarryHN
Level 10 (84,857 points)
Photos for Mac
A:

Sorry but we can not see you so you have to provide us with information - not just an abstract problem

 

Wigh no information my guess is time and the third photos will sync over time

 

LN

Posted on May 14, 2016 3:54 PM

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richardfromlytle

Q: I just took three photos with iPhone 5.  Only two of the photos now appear on my iMac.  What happened to the third photo ... more

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  • by LarryHN,Solvedanswer

    LarryHN LarryHN May 14, 2016 3:54 PM in response to richardfromlytle
    Level 10 (84,857 points)
    Photos for Mac
    May 14, 2016 3:54 PM in response to richardfromlytle

    Sorry but we can not see you so you have to provide us with information - not just an abstract problem

     

    Wigh no information my guess is time and the third photos will sync over time

     

    LN

  • by jonato1,Helpful

    jonato1 jonato1 May 15, 2016 1:28 PM in response to richardfromlytle
    Level 1 (13 points)
    May 15, 2016 1:28 PM in response to richardfromlytle

    Do you normally allow your photos to sync from the phone to the computer via the iCloud, or do you plug your phone in to the computer via a USB cable and import them that way? As LarryHN said, any and all information would be helpful!

  • by richardfromlytle,

    richardfromlytle richardfromlytle May 15, 2016 1:23 PM in response to LarryHN
    Level 1 (4 points)
    Photos for Mac
    May 15, 2016 1:23 PM in response to LarryHN

    The third photo did make it to my computer, but I still don't understand.  I took three photos one after another within seconds.

  • by richardfromlytle,

    richardfromlytle richardfromlytle May 15, 2016 1:27 PM in response to jonato1
    Level 1 (4 points)
    Photos for Mac
    May 15, 2016 1:27 PM in response to jonato1

    I normally let the photos sync without USB cord.  The third photo did show up later.

     

    Thanks

  • by léonie,Helpful

    léonie léonie May 16, 2016 2:40 PM in response to richardfromlytle
    Level 10 (107,634 points)
    iCloud
    May 16, 2016 2:40 PM in response to richardfromlytle
    I took three photos one after another within seconds.

    Then the photos will have been treated as bursts.

     

    Do you have "Upload Burst Photos" enabled in the Settings > Photos & Camera?  If not, your iPhone may not be syncing the full burst to your other dvices.

    Check the "Bursts" smart album on your mac and the settings on your iPhone.


  • by richardfromlytle,

    richardfromlytle richardfromlytle May 15, 2016 1:42 PM in response to léonie
    Level 1 (4 points)
    Photos for Mac
    May 15, 2016 1:42 PM in response to léonie

    I don't see that feature on my iPhone 5.  They weren't really "bursts" as such.  I took a picture of something, then a picture of something else and a third picture of something else.  Two pictures showed up on the computer and iPad, but the third finally showed up much later.

     

    Thanks