Lizh-91

Q: Very disturbed image with a macbookpro (only solution to get a normal image back: restart the computer) From where the problem comes?

Hello !

 

First, sorry for my bad english. I'm trying to use the correct words but maybe I'm not doing well.

 

I have a big trouble with the image of my macbook pro since one week.

 

Everything is fine on my computer then the image start to get mad (sometimes I see some horizontal fine dotted or continuous lines everywhere; sometimes grey scratch; sometimes the image start from the middle and finished to the left...)

It happens daily sometimes more than once in a day and it doesn't matter if i'm using internet or no or a software. It could happens whensoever [well, as I was writting: the computer just decided to do it right now -> the screen was totally blue and the computer decide to shut down and start again by itself]

 

I'm starting to get really worried.

 

My computer is a macbook pro from the end of 2011.

Os X El Capitan 10.11.4 (I have to say to you that I have a lot of problem since 6 months when I put El Capitan: a lot of bugs and the computer is really slow... I have a loading bar when the computer is starting! it's the first time in my life I see a loading bar for the starting, I didn't know it could happen before seeing this)

2,2 Ghz intel core i7

4 Go 1333 MHz DDR3

AMD Radeon HD 6750M 512 Mo

screen: 15,4-pouce (1680 x 1050)

 

Most of the time I have to restart the computer (sometimes I just suspend the activity and it's enough to have a normal image back)

 

When I restart the computer, it happens that it doesn't work: I mean the mac is not coming again. I have the loading bar of the beginning with the apple but it's never loaded. But when I start the computer with my windows partition it's always working. (and it's really fast) and it's really strange because I never had any problem on the windows part.

 

What kind of informations you could need ?

- Maybe is important to say that when I take a screenshot of the image problem, the image is totally normal on the screenshot. (I took pics with my phone in case of need)

- I'm travelling a lot (I'm in a different town every week) and I always take my computer (in my suitcase, backpack, brief case,...) so at the beginning I thought that maybe a component moved... but if something moved inside why the windows part is working well?

 

2016-05-14-17.32.36.jpg

2016-05-10-20.29.04.jpg

2016-05-10-20.28.35.jpg

 

Thank you in advance to anyone who may be able to give me some ideas.

 

Cheers,

Lise

MacBook Pro, OS X El Capitan (10.11.4)

Posted on May 14, 2016 3:03 PM

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