anny888

Level 1 (4 points)

iTunes

Q: Need help for the connection to Itunes to reset my Iphone 6 Plus Please

Serial Number: C39PWTCG5R2, Iphone 6 Plus, 128GB, IOS 9.3.1

Forgot my pass code, Iphone is disabled, can not connect to Itunes, pop up Error 1671 and 0xE8000007.

Try many time to recovery by Itunes but not working

iPhone 6 Plus, iOS 9.3.1

Posted on May 14, 2016 8:34 PM

I have this question too

Q: Need help for the connection to Itunes to reset my Iphone 6 Plus Please

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Helpful answers

by sberman,

sberman May 14, 2016 10:08 PM in response to anny888
Level 8 (41,090 points)

May 14, 2016 10:08 PM in response to anny888

See "Erase your device with recovery mode" here:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Be certain you are using a current version of iTunes (12.3.3).

You may have to try to enter recovery mode more than once to succeed.
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by sberman,

sberman May 14, 2016 10:10 PM in response to anny888
Level 8 (41,090 points)

May 14, 2016 10:10 PM in response to anny888

The above comes from here:
Get help with iOS update and restore errors - Apple Support
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