the iPhone can't be used because it requires new version though my phone and mac are upto date

Question

Level 1

8 points

the iPhone can't be used because it requires new version. my iPhone and mac are upto date can any one tell me how to resolve this issue

iPhone 6s, iOS 9.3.1

Posted on May 14, 2016 9:36 PM

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Answer 1

Make absolutely sure your Mac's OS X and iTunes software is up to date > How to update OS X and Mac apps

For iTunes

Open iTunes.
From the menu bar at the top of your computer screen, choose iTunes > Check for Updates.
Follow the prompts to install the latest version.

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Answer 2

Level 1

8 points

both my iPhone and mac pro are upto date but still it is giving same error message

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Answer 3

Level 1

8 points

both my iphone 6s and itunes are upto date ( itunes 10.2.2 , iphone 6s ios 9.3.1 and mac os x 10.7.5

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Answer 4

iOS 9.3.1 requires iTunes 12.3, which in turn requires OS 10.8.5 or higher.

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