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May 16, 2016 9:43 AM in response to erdierdiby sterling r,Hi erdierdi,
It sounds like you were able to pair your fitness band to your phone but then bluetooth doesn't seem to be working anymore. I would use these troubleshooting steps from the following article about troubleshooting bluetooth connections:
Get help connecting a Bluetooth accessory with your iPhone
- Make sure that your Bluetooth accessory is on and fully charged or connected to power. If it uses batteries, test them to see if they need to be replaced.
- Restart your Bluetooth accessory.
- Make sure that you have the latest version of iOS on your iPhone, iPad, or iPod touch.
- On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn Bluetooth on or you see a spinning gear, restart your iPhone, iPad, or iPod touch.
- Unpair the Bluetooth accessory, put the accessory back in discovery mode, then pair and connect it again.
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