NightCrystal Author

Level 1

4 points

iPod Touch (5th Generation) will not increase battery power

Hello Apple Community, roughly 24 hours ago I noticed that my fifth generation iPod touch would not increase in battery level. Through trial and error I found that instead of increasing the battery level, it would only stagnate at the level it was at. I have owned my iPod touch since about Christmas 2014. I have had little to no problems with the battery level till now. In attempting to fix it, it ran out of battery and went into 'low power mode' where it only shows the red battery. It says it is plugged in, but as previously said, it only stays at the level it is at, therefore it will forever be off. Please help, this was a gift from a close family member and I don't want to tell them that their gift is a hunk of junk. Replies soon would be helpful. Thanks.

iPod touch

Posted on May 15, 2016 10:50 AM

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2 replies

Level 10

210,519 points

May 15, 2016 10:53 AM in response to NightCrystal

Not Charge

- See:

Get help with hardware features on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201401

If your iPhone, iPad, or iPod touch won‘t charge

https://support.apple.com/en-us/HT201569

- Try another cable. The cable for 5G or later iPod (lightning connector) seems to be more prone to failure than the older cable.

- If a 5G ot later iPod

Iphone 5 lightning port charging problem - SOLUTION!

https://discussions.apple.com/thread/5242204?tstart=0

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

https://www.apple.com/retail/geniusbar/

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May 15, 2016 10:57 AM in response to NightCrystal

Try Force Restarting your Device by Holding Power + Home Button & See Battery Level Increasing or Not ??

Then Try Charging with another Genuine Cable & Charger Adapter

And also Clean the Lighning Port

If the Above Didn't Fix Go t Settings > General > Reset > Reset All Settings

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iPod Touch (5th Generation) will not increase battery power

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