iphone 5

I purchased an Iphone 5 and used the same Icloud account with my friend's phone ( Iphone 4 ). After I deleted the Icloud account and restarted the phone I was requested to type the account and the password . My account has 7 characters and I cannot type 7 only 6. Now the both phones are blocked and we cannot use these anymore. Please help me with a solution to solve this issue.

iPhone 5, iOS 8.0.2

Posted on May 15, 2016 11:11 AM

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3 replies

May 15, 2016 10:50 PM in response to Alexandra Dragomirescu

Yyou're confusing passwords with passcodes.


Your Apple ID is usually your email address. The password for it can be as long and complex as you want.

Your Passcode is the six-digit code used to unlock the iPhone.


Restore and set up your iPhone as new. Connect it only to your computer. An iPhone can't be connected to more than one computer with iTunes. You also can't just copy files from someone else's device to yours.

May 16, 2016 10:16 AM in response to Alexandra Dragomirescu

I bought another phone and the first one I wanted to give to other person, so I proceeded to delete the icloud account , the account was deleted. I pull out the sim from it and insert again this sim and was requested to type the icloud account, even if this was deleted. The problem is not with the password, the problem is with the email address, I cannot type 7 characters ( my email ) , can type only 6, this is the issue.The phone cannot switch on so without email I cannot go to the passcode stage .

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iphone 5

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