Safari has found a trojan virus (e.tre456_worm_osx).

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Level 1

7 points

Safari has found a trojan virus (e.tre456_worm_osx).

I thought I was updating my flash player, but apparently instead I installed malware on my iMac. Now whenever I start Safari, I get redirected to a page that looks like it is trying to be Apple Support, but wants me to call (and pay I am sure) to get this virus removed from my computer. I also get this popup notice, "Safari has found a trojan virus (e.tre456_worm_osx) on your Mac. The website I am directed to is http://apple.com-systemnotice.com. Any suggestions would be appreciated.

dd

MacBook Pro, OS X Yosemite (10.10.1)

Posted on May 15, 2016 12:24 PM

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Answer 1

Best reply

macjack

Level 10

111,174 points

May 15, 2016 1:55 PM in response to verdentiger

Do not go to the website. Download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.

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Answer 2

Kurt Lang

Level 9

58,410 points

May 15, 2016 12:31 PM in response to verdentiger

It's nothing more than one of thousands of similar scam pages. Force Quit Safari. Hold the shift key down and relaunch it.

Edit: macjack's suggestion is more the likely scenario since you installed a fake Flash installer. Whatever it installed is now repeatedly directing you to a scam site. A Force Quit and shift relaunch is not likely to fix it.

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