pc not recognising my ipod but everybody elses

Hi

Can you please help

my ipod touch is not recognised by my laptop anymore but

some how every other apple product in the house still works on it.

any ideas?

thanks

iPod touch, iOS 9.3.1

Posted on May 15, 2016 12:52 PM

Reply
2 replies

May 15, 2016 12:58 PM in response to CHARLIETHEKING

Do any of the recognized devices have iOS 9.3 or later?

- Are they using the same cable ?

Does the problem device change when connected to the computer?

Does it work OK otherwise?

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

https://www.apple.com/retail/geniusbar/

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pc not recognising my ipod but everybody elses

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