My iPhone was stolen from me and they managed to change my password for Apple ID. They disable find my iPhone before i could log into it, is there a way of finding out where my iPhone was previously before they deactivated it?

Thanks

iPhone 5c

Posted on May 15, 2016 8:41 PM

Reply
11 replies

May 15, 2016 10:16 PM in response to britaylor1

No, they cannot track your device. They can block it and prevent it from being used.


Again, how did they know your Apple ID? How did they know your Security Questions? They would have to know all of that in order to change anything.


Something isn't clear here. There are multiple security measures in place which would prevent someone from just changing your passcode. So, again, what makes you think they changed anything? Have you tried signing in to Apple - My Apple ID to see if you can access your account? Are you able to sign into Find My iPhone? Is the device listed there even though it is offline?


Have you been receiving emails telling you to supply any information, and if so, have you?


Cheers,


GB

May 15, 2016 10:30 PM in response to gail from maine

They share IMEI number with all telecom service providers. Service providers put the IMEI number on surveillance. Whenever the phone is switched on after putting a SIM, it tries to register on network and phone's IMEI number is sent to service provider during this process. So service provider will come to know about the latest number inserted in phone and they can then track the phone. If there is no SIM in phone or phone is kept switched off, it cannot be traced with IMEI only.

Thats How my Country Police works when we Lost a Mobile Phone & make a Complaint to them they Transfer it to Telecommunications Regulations Commission

May 15, 2016 11:00 PM in response to RockstarKB

Again, making presumptions is simply not helpful. And, as I stated, the US does not have that sort of setup. The police won't have anything to do with tracking it, and the cellular providers have packages you can purchase that will do it, but it is not as simple as calling them and giving them your IMEI number. Here is Apple's article on what to do:


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


This is a global support forum, so you always have to take that into consideration when you are providing answers to posters. If you state the way something is done in your country, or in your experience as a fact, that can not only be misleading, but it may be completely wrong for someone in a different country. Try to be as clear as you can with your answers, and if they should be qualified with - in Sri Lanka, this is how it works, then say that.


GB

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone was stolen from me and they managed to change my password for Apple ID. They disable find my iPhone before i could log into it, is there a way of finding out where my iPhone was previously before they deactivated it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.