My wifi is really slow

My mac book pro 13inch retina is really slow. As a couple of weeks ago it was really fast and now it really slow as I have to turn my wifi on and off.

MacBook Pro with Retina display

Posted on May 16, 2016 2:54 AM

Reply
4 replies

May 16, 2016 4:46 AM in response to thunderzzz

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-16 21:45:24

Download EtreCheck from https://etrecheck.com

Runtime 1:46

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (Retina, 13-inch, Early 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro12,1

1 2.7 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 149


Video Information:

Intel Iris Graphics 6100

Color LCD 2560 x 1600


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour


Disk Information:

APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.80 GB (178.93 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online


USB Information:

Broadcom Corp. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Adware:

~/Library/LaunchAgents/com.WebShoppy.agent.plist

~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

3 adware files found. [Remove]


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-04-12) [Support]


/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-04-12) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 156 Apple tasks

[running] 75 Apple tasks


System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 159 Apple tasks

[running] 83 Apple tasks


Launch Agents:

[running] com.avast.update-agent.plist (2016-04-14) [Support]

[loaded] com.avast.userinit.plist (2016-04-14) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]


Launch Daemons:

[running] com.MacRemover.Remover.DaemonServer.plist (2015-11-20) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-05) [Support]

[loaded] com.avast.init.plist (2016-04-14) [Support]

[loaded] com.avast.uninstall.plist (2016-04-14) [Support]

[loaded] com.avast.update.plist (2016-04-14) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2016-02-21) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-11-05) [Support]


User Launch Agents:

[failed] com.WebShoppy.agent.plist (2015-12-25) Adware! [Remove]

[loaded] com.avast.home.userinit.plist (2016-04-14) [Support]

[failed] com.jdibackup.ZipCloud.autostart.plist (2015-11-22) Adware! [Remove]

[loaded] com.jdibackup.ZipCloud.notify.plist (2015-11-22) Adware! [Remove]

[failed] com.pcv.hlpramcn.plist (2015-12-25) [Support]

[running] com.spotify.webhelper.plist (2016-05-16) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Spotify Application Hidden (/Applications/Spotify.app)


Other Apps:

[loaded] com.avast.account

[loaded] com.avast.crashreport

[running] com.avast.daemon

[running] com.avast.fileshield

[running] com.avast.helper

[running] com.avast.proxy

[running] com.avast.service

[loaded] 401 Apple tasks

[running] 195 Apple tasks


Internet Plug-ins:

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-01) [Support]

QuickTime Plugin: 7.7.3 (2016-03-29)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-01) Outdated! Update

Default Browser: 601 - SDK 10.11 (2016-03-29)

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]

PepperFlashPlayer: 21.0.0.213 - SDK 10.6 (2016-05-01) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-18) [Support]


Safari Extensions:

Grammarly Spell Checker & Grammar Checker - Grammarly (2016-02-21)


3rd Party Preference Panes:

Flash Player (2016-04-05) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

5% WindowServer

2% fontd

2% kernel_task

1% com.avast.daemon

0% com.avast.service


Top Processes by Memory:

1.14 GB com.apple.WebKit.WebContent(5)

752 MB kernel_task

311 MB mdworker(17)

164 MB com.avast.daemon

139 MB Dock


Virtual Memory Information:

2.05 GB Free RAM

5.94 GB Used RAM (3.86 GB Cached)

0 B Swap Used


Diagnostics Information:

May 16, 2016, 09:40:41 PM Self test - passed

May 14, 2016, 05:50:22 PM ~/Library/Logs/DiagnosticReports/Dock_2016-05-14-175022_[redacted].crash

com.apple.dock - /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock

May 16, 2016 4:48 AM in response to sylvia141

You have installed adware.

Follow the instructions on this web page in order to manually remove adware from your mac: https://support.apple.com/en-us/HT203987

You may also find adware removal guide on this page http://www.thesafemac.com/arg-identification/

If you do not want to remove adware manually use this anti malware tool in order to scan and remove it: https://www.malwarebytes.org/antimalware/mac/?utm_source=blog&utm_medium=social

Download, open dmg file , and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit the application and restart your mac.

May 16, 2016 4:59 AM in response to sylvia141

Besides the Adware that thunderzzz points out, you are using Avast which can also slow the computer down. Anit-malware software like Avast is a double edged sword. It gives a false sense of security and slows the computer down besides. As long as you keep your OS up to date and practiice safe surfing you don’t really need anti-malware software.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My wifi is really slow

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