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stiffler76

Level 1 (12 points)

Apple Music

Q: Need help installing itunes on my computer

Need help installing itunes on my computer. I get an error message of itunes64setup.exe is not a valid win32 app

Dell computer, Windows 7

Posted on May 16, 2016 8:50 AM

I have this question too

Solved

Level 7 (26,973 points)

iPhone

A:

The error means you are trying to install the 64bit version of iTunes onto a 32bit version of Windows 7.

Try this one instead:

Download iTunes 12.1.3 for Windows (32 bit)

Posted on May 16, 2016 8:53 AM

Q: Need help installing itunes on my computer

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Helpful answers

by Phil0124,Solvedanswer

Phil0124 May 16, 2016 8:53 AM in response to stiffler76
Level 7 (26,973 points)

iPhone

May 16, 2016 8:53 AM in response to stiffler76

The error means you are trying to install the 64bit version of iTunes onto a 32bit version of Windows 7.

Try this one instead:

Download iTunes 12.1.3 for Windows (32 bit)
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by stiffler76,

stiffler76 May 16, 2016 9:35 AM in response to Phil0124
Level 1 (12 points)

Apple Music

May 16, 2016 9:35 AM in response to Phil0124

this did not help. got basically the same error message "itunes setup.exe is not a valid win32 application. Any other suggestions our there?
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by stiffler76,

stiffler76 May 16, 2016 9:57 AM in response to stiffler76
Level 1 (12 points)

Apple Music

May 16, 2016 9:57 AM in response to stiffler76

My system shows that I have a 64 bit operating system so why am I getting this error message?
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