Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV Remote 3rd Generation Pairing

We just got new internet, and I went to put in the new network into out apple TV. When I click the remote the Apple TV light blinks 3 times (white light) and I can't move the cursor. I tried restarting my Apple TV and using my remote app from my phone but I think that since the network isn't connected to the Apple TV it's not responding. Help?


Thanks

Posted on May 16, 2016 10:18 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2016 10:40 AM

The three lights tells the ATV is ignoring the remote. To fix this simply unpair the remote:

Pair or unpair your Apple Remote with your Apple TV (3rd generation or earlier) - Apple Support

Obviously you need to use the second method mentioned since you cannot navigate the menus.

2 replies
Sort By: 
Question marked as Top-ranking reply

May 16, 2016 10:40 AM in response to Krishlene

The three lights tells the ATV is ignoring the remote. To fix this simply unpair the remote:

Pair or unpair your Apple Remote with your Apple TV (3rd generation or earlier) - Apple Support

Obviously you need to use the second method mentioned since you cannot navigate the menus.

Reply

Apple TV Remote 3rd Generation Pairing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.