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May 18, 2016 6:21 AM in response to lelandfromwest bloctonby Jason L,Hi there Leland,
Welcome to Apple Support Communities.
If I understand correctly, the sound is low or muffled when making or receiving calls with your iPhone 6 receiver, but the sound is normal when using the speakerphone. The article linked below provides a lot of great information and troubleshooting tips that should help you resolve the sound issue with your device.
Cheers.
