Q: My computer turns on, screen is grey, shows the apple and a loading bar under then loads about half way then computer shuts off. A ... My computer turns on, screen is grey, shows the apple and a loading bar under then loads about half way then computer shuts off. Any idea what's wrong and are all my pictures and videos gone??? more
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Helpful answers
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May 16, 2016 9:46 PM in response to ncolombox3by Carolyn Samit,Hi,
Try this support article > About the screens you see when your Mac starts up
If necessary, you can restore your pictures and videos from a backup.
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May 16, 2016 9:50 PM in response to ncolombox3by leroydouglas,What year is this computer? A failing HD can show this symptom.
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May 16, 2016 9:58 PM in response to leroydouglasby ncolombox3,2013 I think. It was working fine then the next day it wouldn't turn on.
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May 17, 2016 3:43 AM in response to ncolombox3by OGELTHORPE,Boot into the recovery partition:
https://support.apple.com/en-us/HT201314
From the 4 option menu, select Disk Utility.
Run Disk Utility>First Aid>Repair.
Ciao.