Mac App Store
Q: Can't update apps
Hello, my mom gave me her old Iphone, and I signed into the Apple ID and Itunes on the phone with my apple ID, but her apps and photos are still on the phone. I tried to download a new app, but a message popped up that asked for her apple ID password, and when logged in, said that her Apple ID needed a new payment option because the old one couldn't be charged for a previous purchase when she had the phone. How do I get rid of this? I would like to use my own stuff, and unfortuneately I can't download or update apps because of this problem.
iPhone 5, iOS 9.3.1
Posted on May 17, 2016 5:15 AM