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Senio830

Q: Help

I erased my iphone because of a virus and I want to get it up and running. how?

iPhone 6 Plus, iOS 9.0.1

Posted on May 17, 2016 8:21 AM

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Q: Help

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  • Helpful answers

  • by KiltedTim,

    KiltedTim KiltedTim May 17, 2016 8:31 AM in response to Senio830
    Level 9 (55,021 points)
    iPhone
    May 17, 2016 8:31 AM in response to Senio830

    Since there is no such thing as a virus that can affect an un-jailbroken iPhone, that was pretty pointless..

     

    As for how to get it 'up and running'... If you're having a problem, you need to explain what that problem is. If you erased it, then follow the prompts to re-activate it and set it up.

  • by elcpu,

    elcpu elcpu May 17, 2016 6:09 PM in response to Senio830
    Level 6 (15,941 points)
    Photos for Mac
    May 17, 2016 6:09 PM in response to Senio830

    Start by doing a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Once it starts follow the prompts.