Screenshots not working

Try Shift+Command+4, or Shift+Comand+4+space. The first allows you to select the portion you want to capture, the second one captures the entire screen or window.

Cheers,

GB

gail from maine wrote:

Try Shift+Command+4, or Shift+Comand+4+space. The first allows you to select the portion you want to capture, the second one captures the entire screen or window.

I tried it and the Safari window is reproduced but not the entire display.

Ciao.

This is a guess, try a NVRAM reset:

https://support.apple.com/en-us/HT204063

It cannot harm your MBP.

Ciao.

You are right OGEL. I was so focused on the stuff in the main window, I didn't even realize that the Dock and Mac Menu Bar weren't in there.... 😐

GB

Not to worry. 🙂

Ciao.

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

If you're using the new macbook pro touchbar, you'll have to specify the location of the destination of where it will be saved. That is only modified using the touchbar. Dumb, but it worked for me.