HT204923: If you don't see some Mac features when using Windows on your Mac

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camkerr81
Level 1 (4 points)
Desktops

Q: Apple Magic Mouse 2 bluetooth Windows 10 issues

It appears that brand new mac hardware does not play nice with bluetooth in Windows 10.
We have 1x 27″ iMac 2016 and 1x 21″ iMac 2016 running windows 10 and the bluetooth installs fine but randomly stops working for either mouse or keyboard. The bluetooth shows its connected but neither mouse or keyboard will talk with the windows OS. Device manager shows nothing is wrong. Bluetooth stack shows connected but dead in the water. Rebooting into OSX and the devices work fine.

IT may be the newer magic mouse 2 and the bluetooth keyboard use slightly different drivers.

I haven’t tried upgrading from 8.1 but we have reinstalled the drivers. Tried third party software and pretty much every thing you could think of and the mouse and keyboard will only ever work for a small amount of time before dying.

Any suggestions?

iMac, Windows 10

Posted on May 17, 2016 5:25 PM

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camkerr81

Q: Apple Magic Mouse 2 bluetooth Windows 10 issues

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  • by coozee71,

    coozee71 coozee71 Jun 3, 2016 11:34 AM in response to camkerr81
    Level 1 (4 points)
    Windows Software
    Jun 3, 2016 11:34 AM in response to camkerr81

    i also have a late 2015 imac 27". running windows 10 the track pad 2 and magic mouse disconnects randomly. i have try re paring and re-installing drivers. you posted this over 2 weeks ago. im just wondering if you solved your problem and how?