Dr. Rocky

Q: Sending/forwarding email using different "from" address on iPad

In Apple Mail app on my iPad (iOS 9.3.1) I'm not able to switch to different "from" addresses (corresponding to different servers?) when forwarding or sending email.In other words, only two of three potential "from" addresses are available.  However,  I am able to do so with all three addresses visible on my iPhone with the same iOS 9.3.1.  Am I missing something in my settings?

iPad (4th gen) Wi-Fi + Cellular, iOS 9.3.1

Posted on May 17, 2016 7:46 PM

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Q: Sending/forwarding email using different "from" address on iPad

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  • by alex_h1,

    alex_h1 alex_h1 May 19, 2016 6:50 AM in response to Dr. Rocky
    Community Specialists
    May 19, 2016 6:50 AM in response to Dr. Rocky

    Hello Dr. Rocky,

    Thanks for using Apple Support Communities.

     

    I understand you're unable to select a specific email account to forward an email from.  I suggest that you remove the account from your iPad and then add it back, as is described below:

     

    1. On your computer, sign in to your email provider’s website to verify that all of your email is there or check if your email is saved somewhere other than your iOS device.
    2. On your iOS device, tap Settings > Mail, Contacts, Calendars.
    3. Tap the email account you want to remove.
    4. Tap Delete Account.
    5. Add your account again.

    *iOS backups made in iCloud and iTunes include a backup of your mail settings, but not your emails. Emails deleted from your iOS device aren’t recoverable from an iCloud or iTunes backup. Learn more about backups in iCloud and iTunes.

    Get help with Mail on your iPhone, iPad, and iPod touch

     

    Have a good one.