Q: Need help & complaint!!!
My name is Lirui Hou This afternoon i went to the Apple Store,Stanford CA to fix my iphone,(my iphone restart over and over again until the battery die)I told the Genius Bar people that what's wrong whit my phone and i HAVE'T backup my iphone when i make a walk-in appointment,then that guy write a note on his ipad and told me just wait in this area,someone will help you,About 20 mins later,another genius came to me and try help,he try few way to fix my problem but its still not good.Then he took my phone and enter the working area. about 5 mins later he brought my phone and tole me try to reset the phone,I packed up my phone,OMG!He erased all date!!!!! All my date !!! i have 14GB photos and its all gone!!!
I want to complaint about this badly,people should read the note before he starts help
CAN Someone here to help me get those photo back? its very important for me and my family! PLEASE!!
iPhone 6, iOS 9.3.2
Posted on May 17, 2016 8:30 PM
