I can't make or receive calls after updating to 9.3.2

i cannot make or receive calls after updating to 9.3.2. I've tried toggling airplane mode, cellular data, doing a reset, the moon is off. Nothing works.

iPhone 6 Plus, iOS 9.3.2

Posted on May 18, 2016 6:38 AM

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11 replies

May 18, 2016 7:28 AM in response to jennkis

Okay. Then Check this.



Check your iPhone settings

  1. Turn airplane mode on and off. Tap Settings > Enable Airplane Mode, wait five seconds, then turn airplane mode off.
  2. Check your Do Not Disturb settings. Tap Settings > Do Not Disturb.
  3. Check for any blocked Phone numbers Tap Settings > Phone > Blocked.
  4. See if Call Forwarding is turned on. Tap Settings > Phone > Call Forwarding.

Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Remove and reinsert your SIM card

If your iPhone has a SIM card, remove the SIM card, then reinsert it.

May 18, 2016 7:42 AM in response to jennkis

It is possible that the update got corrupted. No way of knowing for sure unless you try a system restore which may or may not fix the issue.


System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:


https://support.apple.com/en-us/HT201252

May 18, 2016 3:50 PM in response to elcpu

This was also happening to me. I have an 6 plus. I could not hear anyone when making/receiving calls and they could not hear me. When I switch to speaker phone the voices coming across were mostly garbled and unrecognizable. This problem immediately started happening after updating to iOS 9.3.2. I tried rebooting the phone and that fixed the problem.

May 18, 2016 3:54 PM in response to jennkis

This was also happening to me. I have an 6 plus. I could not hear anyone when making/receiving calls and they could not hear me. When I switch to speaker phone the voices coming across were mostly garbled and unrecognizable. This problem immediately started happening after updating to iOS 9.3.2. I tried rebooting the phone and that fixed the problem.

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I can't make or receive calls after updating to 9.3.2

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