Q: I am 61 years old.  I have charges I cannot identify.  I have been trying to get into the correct web site  was referred to fornthe past  15 minutes.  Now there, I am going through a labyrinth trying to get to my activity.  I

So incredibly frustrated.  I just want to cancel a subscription that appears on my monthly Visa statement from my bank. Please help me!

The charge is $6.99 and appears on or around the 28th of each month as "Apple*iTunes.com/bill 866-712-7753 CA 04/28."  I want it taken off.  I think it is for Noggin for children but I'm not sure.  A person should not have to go through a labyrinth of understanding a companies entire web site as large Apples in order to cancel a subscription.  Absolutely horrible waste of time.  I will never remember how I got this far.  It took me a half hour! The phone number should have operators to help you to cancel something. This is ridiculous.  It makes you never want to purchase anything again EVER.  Sad.