Q: apple id locked!

What happened when you followed the directions?

If you forgot the Apple ID PW:

https://support.apple.com/en-us/HT201487

So again.. what happened when you followed the instructions?

Even if you didn't forget it, you have to go through the steps to reset it as it is locked.

That is not what we asked... FOLLOW THE INSTRUCTIONS you are being given on the phone.

Robert müller wrote:

 

1. i dont have pet 2. my home is 11 years old!

What on Earth are you talking about?

I never asked you anyting about your pets or your house. I asked what happened when you followed the directions that were displayed on your phone.

Robert müller wrote:

 

i dont have pet

Consider getting one. They are very good for your mental health and stability according to numerous studies.

Reset your Apple security questions - Apple Support

Well my suggestion will be to call AppleCare Support and ask to speak with Account Security. They will still need to attempt to verify you are the rightful owner, and they will only be able to do this by utilizing the information you have already provided on your account prior to this incident. This is why knowing the security information for your account is so important. No one is responsible or should be responsible for your account but you, or these things can happen. 1(800)275-2273