how can i fix a iphone thats been reset and asking for another apple id and i dont have the information

So my little cousin bought a phone from a classmate of her. she didnt know to have him remove the account from the phone. the phones been reset and asking for the old owners id and password. how can i fix it and add my apple id and password.

iPhone 4S

Posted on May 18, 2016 12:33 PM

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2 replies

May 18, 2016 12:39 PM in response to irinalm

irinalm wrote:


So my little cousin bought a phone from a classmate of her. she didnt know to have him remove the account from the phone. the phones been reset and asking for the old owners id and password. how can i fix it and add my apple id and password.

you would need to have your little cousin contact her classmate to provide that information to remove the iCloud activation lock.


You can't use it until that has been removed.

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how can i fix a iphone thats been reset and asking for another apple id and i dont have the information

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