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Helpful answers
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May 18, 2016 3:41 PM in response to KGeoby ssschmidt,what type of computer do you have, and what is the version of iTunes you have installed?
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May 18, 2016 3:42 PM in response to ssschmidtby KGeo,MacBook Pro, OS X 10.11.5, iTunes 12.4, iPhone 6 running iOS 9.3.2
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