HT204030: Manage your iTunes Store and App Store password preferences
Learn about Manage your iTunes Store and App Store password preferences
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Helpful answers
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by theratter,May 18, 2016 10:19 PM in response to eunicefromjacksonville
theratter
May 18, 2016 10:19 PM
in response to eunicefromjacksonville
Level 4 (3,907 points)
DesktopsThese are user-only forums. You are not speaking to Apple here. We didn't take your money nor can we return it. Please call Apple directly.
Contacting Apple Customer and Support Service
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- For Mac App Store: Apple - Support - Mac App Store.
- For iTunes: Apple - Support - iTunes.
[Exclusive permission to use the above has been granted to theratter by Kappy.]
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by K Shaffer,May 19, 2016 12:14 PM in response to eunicefromjacksonville
K Shaffer
May 19, 2016 12:14 PM
in response to eunicefromjacksonville
Level 6 (14,394 points)
Desktops• iTunes Store - Contact Us - Apple Support:
https://www.apple.com/emea/support/itunes/contact.html
This page has a form that you can use to explain the issue.
Good luck & happy computing!
{...PS: I checked my pockets; no 'extra money' magically appeared...}