Unredeemed purchase
I made a pool cash and coin purchase but it hasn't been redeemed,what should I do?
Pool coin-OTHER, iOS 7.1.2
User profile for user:
braden85
User level:
Community Specialist
Hi Twesma,
It seems that you have made an in-app purchase, but have not received the item you purchased and would like more information on how to deal with this circumstance. I have an article for you with the requested information and links that will help you resolve this issue:
If you don't see your purchase
Learn what to do if you don't see your purchase.
If you can't find an in-app purchase or aren't sure that it was successful, you can check your purchase history.
If you still don’t see an in-app purchase that you know was successful, contact the app developer.
About in-app purchases - Apple Support
https://support.apple.com/en-us/HT202023
Take care, and thanks for visiting the Apple Support Communities.