iOS 9.3.2 Update - iCloud password Not Remembered

Since the update to iOS 9.3.2 my iPad keeps asking for my iCloud/Apple ID password. After putting it in, it makes me enter my Recovery Key and set a new password. This has repeated itself atleast fout times so far. Any ideas what the problem is?

Thanks

iPad (4th gen) Wi-Fi, iOS 9.3.2

Posted on May 19, 2016 6:51 AM

Reply
16 replies

May 28, 2016 7:34 AM in response to jvnase

Why is this marked as solved? The "solution" has nothing to do with the problem at hand and I am sure the original poster did not accept that as helpful. There is a major bug in 9.3.2 and Apple needs to resolve it. Nothing to do with iCloud works on this software and it is clear we are not the only ones. Hundreds of reports of iCloud "down" across the Internet since this software came out. Apple refuses to acknowledge a mistake of this magnitude but it is real and they need to solve it.

May 30, 2016 11:24 AM in response to fotoclyde

This issue is also driving me crazy, especially since I spent more than an hour yesterday on the phone with iMac support, and still have the same issue. The window keeps popping up asking me to go into iCloud preferences and fix my password. This is the worst!!!! I've changed my password a couple times to no avail. So annoying. On the other hand, I'm relieved to see that others are experiencing this same issue, as it's not just me. I'm not much of a tech person, but surely, someone out there at Apple can fix this!

May 30, 2016 2:34 PM in response to Jacqueline289

This problem ate my Saturday over the holiday weekend. It affected our four Apple TVs (non-Siri), two iPhone 6 (MG632LL/A), & iMac (late 2015) with two logins (me & wife), and my wife's iPad (MH1Y2LL/A). It calmed down after changing my password twice and my wife's password once, then resetting my & my wife's keychain, . But when I log into the iMac now it has me enter my iCloud p/w again and takes a long time to authenticate it. When this stuff happens it makes you realize how tied to Apple you can be!

Jun 1, 2016 2:26 PM in response to stansil

After talking to five (!!!) different people in Apple support from Sunday through Tuesday, I finally convinced one of them that yes, there was a problem with iCloud asking for my password repeatedly. Nobody up to that point seemed to believe me, even though I'd taken a screen shot of the annoying message, etc. They wanted to see the message actually pop up while online remotely with me.


Finally, after a bit of begging on my part (thanks, Apple, for the great customer service) a support person suggested that I reload the latest version of El Capitain in recovery mode. She walked me through it (took about an hour), and so far for the rest of yesterday and today, I'm no longer getting the annoying request from iCloud. I believe that there must be a software glitch somewhere in the update, but reloading it seemed to fix this issue for me.

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iOS 9.3.2 Update - iCloud password Not Remembered

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