jvnase
Level 1 (9 points)
iCloud

Q: iOS 9.3.2 Update - iCloud password Not Remembered

Since the update to iOS 9.3.2 my iPad keeps asking for my iCloud/Apple ID password.  After putting it in, it makes me enter my Recovery Key and set a new password.  This has repeated itself atleast fout times so far.  Any ideas what the problem is?

Thanks

iPad (4th gen) Wi-Fi, iOS 9.3.2

Posted on May 19, 2016 6:51 AM

by thunderzzz,Solvedanswer
thunderzzz thunderzzz
Level 6 (8,379 points)
Notebooks
A:

Check these articles and follow the instructions.

If you forgot your Apple ID  - Apple Support

If you forgot your Apple ID password  - Apple Support

https://iforgot.apple.com/appleid

Posted on May 19, 2016 6:53 AM

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jvnase

Q: iOS 9.3.2 Update - iCloud password Not Remembered

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  • by thunderzzz,Solvedanswer

    thunderzzz thunderzzz May 19, 2016 6:53 AM in response to jvnase
    Level 6 (8,379 points)
    Notebooks
    May 19, 2016 6:53 AM in response to jvnase

    Check these articles and follow the instructions.

    If you forgot your Apple ID  - Apple Support

    If you forgot your Apple ID password  - Apple Support

    https://iforgot.apple.com/appleid

  • by jvnase,

    jvnase jvnase May 19, 2016 6:58 AM in response to thunderzzz
    Level 1 (9 points)
    iCloud
    May 19, 2016 6:58 AM in response to thunderzzz

    I have not forgotten my password. Sine the update I keep getting asked to enter it in settings. When I do, it then asks for the Recovery Key and to generate a new password.

  • by jamesfromlf,

    jamesfromlf jamesfromlf May 28, 2016 5:23 AM in response to jvnase
    Level 1 (4 points)
    May 28, 2016 5:23 AM in response to jvnase

    Same problem for both my iPad and iPhone. First asked to create a new pw. Did that assuming was part of ios update. Entered new pw for all requisite function/apps. Unfortunately both devices keep asking for the pw, almost as if both devices are not retaining information. Would love a fix, utterly annoying.

  • by clml,

    clml clml May 28, 2016 5:46 AM in response to jvnase
    Level 1 (4 points)
    May 28, 2016 5:46 AM in response to jvnase

    Solution offered does NOT solve the problem. I have NOT forgotten my password!  There is something amiss and it needs to be fixed. Problem occurring on all devices: iPhone 6S, iPad Air 4th generation, iPhone 5S, iPad mini 2. I have changed password twice now and problem persists.

  • by Ryan.Stamper,

    Ryan.Stamper Ryan.Stamper May 28, 2016 7:34 AM in response to jvnase
    Level 1 (4 points)
    May 28, 2016 7:34 AM in response to jvnase

    Why is this marked as solved? The "solution" has nothing to do with the problem at hand and I am sure the original poster did not accept that as helpful. There is a major bug in 9.3.2 and Apple needs to resolve it. Nothing to do with iCloud works on this software and it is clear we are not the only ones. Hundreds of reports of iCloud "down" across the Internet since this software came out. Apple refuses to acknowledge a mistake of this magnitude but it is real and they need to solve it.

  • by Eric Root,

    Eric Root Eric Root May 28, 2016 1:23 PM in response to Ryan.Stamper
    Level 9 (74,064 points)
    iTunes
    May 28, 2016 1:23 PM in response to Ryan.Stamper

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

  • by Mrtitanicbuff,

    Mrtitanicbuff Mrtitanicbuff May 29, 2016 9:38 AM in response to jvnase
    Level 1 (4 points)
    iCloud
    May 29, 2016 9:38 AM in response to jvnase

    I am having the same issue with my iphone 6+ and my wife's 6. Using iOS 9.3.2 this is not solved. ive reset my password twice and it still does it. This is a definite bug.

  • by jvnase,

    jvnase jvnase May 29, 2016 12:16 PM in response to thunderzzz
    Level 1 (9 points)
    iCloud
    May 29, 2016 12:16 PM in response to thunderzzz

    Why did you mark this as solved when it is not?

  • by thunderzzz,

    thunderzzz thunderzzz May 30, 2016 1:14 AM in response to jvnase
    Level 6 (8,379 points)
    Notebooks
    May 30, 2016 1:14 AM in response to jvnase

    I cannot mark it as solved as it is your own post.

  • by jvnase,

    jvnase jvnase May 30, 2016 4:41 AM in response to thunderzzz
    Level 1 (9 points)
    iCloud
    May 30, 2016 4:41 AM in response to thunderzzz

    Under my original post, it is marked "Solved by thunderzzz on May 19, 2016 6:53 AM"

    I never clicked my issue was solved.

    Anyone know how to delete Solved?

  • by fotoclyde,

    fotoclyde fotoclyde May 30, 2016 5:48 AM in response to Eric Root
    Level 1 (4 points)
    iCloud
    May 30, 2016 5:48 AM in response to Eric Root

    I sent them feedback.  This bug is driving my family insane. 

  • by Jacqueline289,

    Jacqueline289 Jacqueline289 May 30, 2016 11:24 AM in response to fotoclyde
    Level 1 (4 points)
    May 30, 2016 11:24 AM in response to fotoclyde

    This issue is also driving me crazy, especially since I spent more than an hour yesterday on the phone with iMac support, and still have the same issue.  The window keeps popping up asking me to go into iCloud preferences and fix my password.  This is the worst!!!!  I've changed my password a couple times to no avail.  So annoying.  On the other hand, I'm relieved to see that others are experiencing this same issue, as it's not just me.  I'm not much of a tech person, but surely, someone out there at Apple can fix this!

  • by curtisdmbp,

    curtisdmbp curtisdmbp May 30, 2016 2:34 PM in response to Jacqueline289
    Level 1 (4 points)
    iCloud
    May 30, 2016 2:34 PM in response to Jacqueline289

    This problem ate my Saturday over the holiday weekend.  It affected our four Apple TVs (non-Siri), two iPhone 6 (MG632LL/A), & iMac (late 2015) with two logins (me & wife), and my wife's iPad (MH1Y2LL/A).  It calmed down after changing my password twice and my wife's password once, then resetting my & my wife's keychain, .  But when I log into the iMac now it has me enter my iCloud p/w again and takes a long time to authenticate it.  When this stuff happens it makes you realize how tied to Apple you can be!

  • by stansil,

    stansil stansil Jun 1, 2016 2:17 PM in response to curtisdmbp
    Level 1 (4 points)
    Jun 1, 2016 2:17 PM in response to curtisdmbp

    Same problem here.  My iphone keeps asking for my Apple ID password.  This happened severe iOS versions ago and was fixed by one of the updates.  Now, it's back again.  Very annoying.  I'm not going to bother calling Apple as it will just waste my time and they won't have a fix for it until 9.3.3 comes out.

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