amanaboutadog

Q: Track pad just froze

Dear Apple Community,

 

At 40 years of age, this is my first macbook. I was nervous about buying one as I've never spent so much money on a laptop before. This reason I bought a macbook was I was sick of Windows laptops crashing all the time of having error messages come up and stay after only a few months.

 

I was amazed by the ease of use and speed of the macbook (2 week old), so was really happy.

 

Just now the touch pad froze and I had to hold the power button down to shut down the computer. This is the 2nd time it's happened. The last time, all I was doing was scrollig down in Facebook

 

My concern is that this is now happening all over again. After a few weeks my laptop is starting to breakdown.

 

You may think I am over reacting, but I've been through a laptop a year all with different techinical issues.

 

I didn't expect an issue after only 2 weeks and from a brand new mac.

 

Any ideas from you experts.

MacBook Pro with Retina display, OS X El Capitan (10.11.5)

Posted on May 19, 2016 12:01 PM