winkabc99
Level 1 (4 points)
Mac OS X

Q: The Mac I used at work was set up under my Apple ID (as were previous Macs over the last 15 years). Since I left the new person can't do OS upgrades because the system wants my Apple ID. Anyone know of a workaround to at least get the latest OS?

The machine is a 2012 MacPro. Files, applications, software etc are all still being used by my replacement. So a clean install is not really a good option.

Mac Pro (Mid 2012), OS X Mountain Lion (10.8.5)

Posted on May 19, 2016 3:05 PM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (70,250 points)
iTunes
A:

The erase and reinstall is required to unbind the computer from your Apple ID. While the computer wasn't sold, the items in this article apply.

 

Selling old Mac (4)          Apple support


Posted on May 24, 2016 12:06 PM

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winkabc99

Q: The Mac I used at work was set up under my Apple ID (as were previous Macs over the last 15 years). Since I left the new person ca ... more

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  • by BDAqua,

    BDAqua BDAqua May 20, 2016 12:39 AM in response to winkabc99
    Level 10 (123,516 points)
    May 20, 2016 12:39 AM in response to winkabc99

    Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

     

    Does it work in the new account?

  • by Eric Root,Apple recommended

    Eric Root Eric Root May 24, 2016 12:06 PM in response to winkabc99
    Level 9 (70,250 points)
    iTunes
    May 24, 2016 12:06 PM in response to winkabc99

    The erase and reinstall is required to unbind the computer from your Apple ID. While the computer wasn't sold, the items in this article apply.

     

    Selling old Mac (4)          Apple support


  • by winkabc99,

    winkabc99 winkabc99 May 24, 2016 12:07 PM in response to BDAqua
    Level 1 (4 points)
    Mac OS X
    May 24, 2016 12:07 PM in response to BDAqua

    No. The new employee already had an admin login, and her own Apple ID, but it still was not allowing her to upgrade anything downloaded under my Apple ID.

  • by Eric Root,Apple recommended

    Eric Root Eric Root May 24, 2016 12:18 PM in response to winkabc99
    Level 9 (70,250 points)
    iTunes
    May 24, 2016 12:18 PM in response to winkabc99

    Not allowing them to update/upgrade anything downloaded under your Apple ID is working as designed, which is why you will need to follow the article I provided a link to. If necessary, the item will need to be purchased/downloaded under their Apple ID.