craigfromGC

Q: 9.3.2 "Connect to Itunes"

I download the new software for my Ipod (5th Gen) and now I have displayed on the ipod "connect to iTunes" - I uninstall iTunes and re-installed it as well try a hard reset on my Ipod, no luck.

 

Any suggestions please?

 

TIA

iPod touch (5th generation), iOS 9.3.2

Posted on May 19, 2016 2:45 PM

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Q: 9.3.2 "Connect to Itunes"

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  • by turingtest2,

    turingtest2 turingtest2 May 19, 2016 3:29 PM in response to craigfromGC
    Level 10 (87,363 points)
    Apple TV
    May 19, 2016 3:29 PM in response to craigfromGC

    Hopefully the device is backed up. See If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

     

    If you don't have any luck with that method put the device into DFU mode and then again.

     

    1. Plug your iOS device into your computer and open iTunes.
    2. Press and hold the Sleep/Wake and Home buttons at the same time.
    3. After 8 seconds, release the Sleep/Wake button but continue to hold the Home button until iTunes says “iTunes has detected a device in recovery mode.”
    4. Release the Home button. The display will be completely black if the device is in DFU mode. If it isn't go back to step 2.
    5. Restore your device using iTunes.

     

    Assuming it fails again take a note of the error messages. iOS 9.3.2 has been generating error 56 on some newer iPads, but it is just possible you're seeing the same error.

     

    tt2